Level: Advanced Intermediate+
Focus: Making complaints; Asking for a refund.
With this role-play, students can learn to express their frustration at not getting the holiday they paid for, how to ask for a refund and describing situations in any situation where they may have purchased something.
                        Focus: Making complaints; Asking for a refund.
With this role-play, students can learn to express their frustration at not getting the holiday they paid for, how to ask for a refund and describing situations in any situation where they may have purchased something.
 
                        
                     
     YouTube
 YouTube 
                         
                         
                         
                         
                         
                        